A computerized POS system allows terminals at Posted to the proper guest or non-guest account. Theįront office accounting system must ensure that all charge purchases at these points of sale are Any hotelĭepartment that collects revenue for its goods and services is considered a point of sale. The term ‘point of sale’ denotes the location at which goods or services are purchased. Sent to the hotel when the voucher is returned to the travel agency for payment. Travel Agency Voucher – In travel agent guaranteed reservation, the travel agent forwardsĪ voucher to the hotel as proof of payment and guarantees that the prepaid amount will be Transfer vouchers are used for transfers between guestĪccounts and for transfers from guest accounts to non-guest accounts when they are settled Transfer Voucher – A voucher used to support a reduction in balance on one folio and anĮqual increase in balance on another. Paid-Out Voucher – A voucher used to support the cash disbursed by the hotel on behalf of Imprinting the credit card and recording the amount charged. Rectified before the close of business on the day the error was made.Ĭredit Card Voucher – A form designated by the credit card company to be used for Vouchers used in front office accounting system:Ĭash Voucher – A voucher used to support a cash payment transaction at the front desk.Ĭharge Voucher – A voucher used to support a charge purchase transaction that takes placeĪllowance Voucher – A voucher used to support an account allowance.Ĭash Advance Voucher – A voucher used to support cash flow out of the hotel, eitherĬorrection Voucher – A voucher used to support the correction of a posting error which is In thisĬase two folios are created for the same guest.Ī voucher details a transaction to be posted to a front office account. Payments between two personal folios – one to record expenses to be paid by the sponsoringīusiness company and the other to record personal expenses to be paid by the guest. Split Folios – Accounts assigned to a guest on his/her request to split his/her charges and Non-Guest or Semi-Permanent Folios – Accounts assigned to non-guest business orĪgencies with hotel charge purchase privileges.Įmployee Folios – Accounts assigned to employees with charge purchase privileges. Master Folios – Accounts assigned to more than one guest or guestroom, usually applicable Guest Folios – Accounts assigned to individual guests or guestrooms. There are basicallyįive types of folios used in front office accounting and maintained with front office accounting A folio is a statement ofĪll transactions (debits and credits) affecting the balance of a single account. The front office creates non-guestĪccounts to track these transactions which may also be called house accounts or city accounts.įront office transactions are charted on account statements called folios. Promotion or to groups sponsoring meetings at the hotels. The front office usually seeks payment for charges during the departure andĪ hotel may extend in-house charge privileges to local businesses or agencies as a means of It is created when the guests guarantee their reservations or during THERE ARE TWO TYPES OF ACCOUNTS MAINTAINED BY FRONT OFFICEĭEPARTMENT WITH FRONT OFFICE ACCOUNTING SYSTEM:Ī guest account in front office accounting system is to record of financial transaction between a The additions and subtractions in an account are calculated and the When a debit is posted, the amount of the debit is added to the account. A charge that is posted to a customer is called a debit, and a payment is called a credit. Adding a charge or payment to the account is called posting to theĪccount. ▪ Front office accounting system records settlement for all goods and services provided.Īn account is a form on which financial data are accumulated and summarized. ▪ Front office accounting system ensures internal control over cash and non-cash transactions. ▪ Front office accounting system tracks financial transactions through the guest cycle. ▪ Creates and maintains an accurate accounting record for each guest or non-guest account. Chapter – 7 Front office Accounting 7 Accounting fundamentals A FRONT OFFICE ACCOUNTING SYSTEM
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